Customer Service

Down here in the good ol' sunshine state (y'know, Florida) we have grocery stores called Publix. For those of you who don't have one in your area, or have never been to one, Publix is pretty much the equivalent to Sweet Bay, Piggly Wiggly, and Giant Eagle, which I think are found up North...but we also have Sweet Bays in Florida and I've seen Piggly Wigglys in the Carolinas. As for you out in the West, I really don't know what you guys have out there. We also have Winn Dixies here, which basically offer Publix prices with Walmart customers. Publix bakery products are famous down here in the south, as well as their freshly prepared foods from the delimarketing strategy.

Now, for the most part, I try to avoid going to Publix at all costs. The parking lots are too small and the parking is always awkward. Old people tend to flock to them because the workers will literally bend over backwards to impress members of the older crowd. It's mandatory for the baggers to ask if the customer wants help with their groceries out to their

bolt embroiderycar, where they will proceed to take your cart for you, push it out to your car for you, and even load your groceries if you wish. This is the perfect opportunity for the senile shoppers to fork over generous tips to the workers for going so far out of their way to help. I only know this for fact because both my dad and brother work for Publix and have both been tipped numerous times in the past, even though it is strictly forbidden by company policy. Thus, I don't feel sorry for occasionally not going out of my way to drag my shopping cart all the way to the other side of the parking lot just to put it in the corral, nor do I feel sorry for the baggers who have to collect carts in the middle of summer or pouring rainpaint rollers.

While being well known for their amazing baked goods, Publix is also very famous for its amazing customer service. Ask anybody around here which store has the best service, and Publix will be the answer at least every 4 out 5 times... and I've found out from my own experiences that this is because they'll go out of their way to kiss your butt as much as you like, even to the extent of pissing other customers off. Let me explaincraft storage.